Our Ways to Provide Care

Heart to Hand does more than educate, test and treat, we provide care those living with STIs including HIV. Our care helps residents live a better quality of life and that care shows up in multiple ways.

Support Groups

Heart to Hand hosts four support groups. If you’re interested in learning more about any group, you must go through an intake process to become a support group member. Contact the office for information.

Helping Other Men Evolve
Sisters of the Heart
Brother 2 Brother
Heart to Heart

Medical Transportation

For those who need transportation to medical appointments, we provide transportation for eligible individuals to and from our offices, and other medical appointments based on need and availability. Transportation is provided through our in-house van service, car sharing services such as Lyft, or Smartrip benefits on Metro.

Early Intervention Services

The Early Intervention Services (EIS) program emphasizes the movement of HIV+ clients along the prevention to care continuum. EIS includes targeted testing, referral services, health literacy/health education, access, and linkage to care. Many of our EIS services are provided through our peer Community Health Worker (CHW) that work directly with clients. CHWs support clients with transportation assistance, one-on-one education related to HIV diagnosis and treatment adherence, accompanying clients to ID and related medical appointments, and home visits to engage individuals who have been lost to care.

Access to Support Services

Non-Medical Case Management increases access to support services for persons living with HIV. Our Benefit Coordinators assist people living with HIV in addressing social barriers that prevent individuals from obtaining a healthy quality of life – such as emergency financial assistance, medical insurance, transportation assistance for medical appointments, and other services as needed. Our Benefit Coordinators determine eligibility for Ryan White-funded services and facilitates access to benefit programs and other available community resources.

Assistance with Obtaining Medical Services

Medical Case Management improves the health outcomes of people living with HIV by identifying and removing barriers to medical care, engaging persons in continuous medical care, as well as supporting adherence to treatment regimens. Our Medical Case Managers assist people in obtaining insurance and or medication, navigating medical and behavioral health systems, creating and maintaining a collaborative treatment plan, as well as educate and increase access to Pre-Exposure Prophylaxis (PrEP).